FIX AUTO SIGNS A FURTHER LONG TERM AGREEMENT WITH COVÉA INSURANCE
Fix Auto UK’s partnership with Covéa Insurance has been cemented after it signed a new three-year agreement to repair vehicles for the insurer.
The announcement is testament to the successful working relationship and excellent customer service delivered by Fix Auto for the insurer, who also appointed Fix Auto as its joint Repairer of the Year at the British Bodyshop Awards 2015.
Darren Bedford, Covéa Insurance's Motor Engineer Team Manager, commented: “It is great to continue our valued relationship with this new long term deal which allows us to build on the excellent customer service that Fix Auto delivers for our customers. Fix Auto is consistently among our top performing repairer groups and has continually demonstrated an approach that is aligned to our own company values, making this an opportunity to celebrate.”
Fix Auto’s relationship with Covéa Insurance commenced in early 2011 with a 12-month pilot scheme involving five repair centres in the South West. Covéa Insurance officially cemented the relationship by signing a three-year agreement in November 2012 and has rapidly expanded the coverage to encompass more than 50 per cent of Fix Auto’s network.
Ian Pugh, of Fix Auto UK, said: “Signing the contract with Barry Street of Covéa Insurance three years ago was a great achievement and started what has developed into a fine working relationship, which has been well managed by our Regional Operations Manager Andy Higgs through a number of our bodyshops across the country.
“As with all our insurer clients, our bodyshops continually strive to provide Covéa Insurance with what I believe to be an industry-leading service but the acid test is always how satisfied the insurer’s customers are with the service we provide. Both businesses share mutual values in terms of providing customers with superb customer service, supported by innovative thinking and we look forward to growing and developing our proposition together over the next three years.”
Notes to Editors:
- Fix Auto UK is part of a global franchised network of more than 400 bodyshops.
- Fix Auto UK carries out more than 120,000 body repairs per year for leading motor insurance companies, fleets, and retail customers.
- Fix Auto UK, Lyndale House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WL. Tel: 0116 3265401.
For further information please contact Mark Richards on 07774 861596.