FIX AUTO UK UNVEILS PLANS TO PROVIDE AN INDUSTRY-LEADING HR SERVICE FOR EVERY FRANCHISE PARTNER TO UTILISE

Fix Auto UK has launched a unique partnership that will ensure each Franchise Partner has, what the network believes, to be an industry-leading Human Resources support service.

The network has bought into the services provided by Connor, a leading provider of HR support. The strategic collaboration ensures every franchisee has access to an unrivalled professional assistance in the field including assistance with employment law, assistance with employee relations issues and wider HR/People strategies.

The new service complements the existing support already provided to franchisees through its relationship with In-House HR, who provide a comprehensive system of business support tools encompassing compliance, health and safety and training specifically developed businesses operating within the automotive sector.

As part of the arrangement, all Franchise Partners will receive an initial consultation to enable the Connor team to understand their current HR/people footprint, processes and procedures. They will have access to a raft of documents and templates including contracts of employment, disciplinary and grievance policies and performance management policies and procedures. On-going support includes quarterly HR and employment law updates and newsletters, a six-month review with management teams, access to Connor’s HR advice team and access to its parent company, NFP, which is part of the huge Aon Insurance group of companies.

Commenting on the new partnership, Fix Auto UK’s Managing Director Ian Pugh, said: “Our franchisees have asked for additional HR support and we have simply answered their calls. Our existing support service has been excellent, but, as ever, we are always striving to increase our service levels and Connor will meet those requirements.

“What struck me when we were exploring various options was that Connor offers a passionate, jargon free, HR support service that, like ourselves, is completely national.”

He added: “This latest collaboration reflects our commitment to providing our Franchise Partners with the best possible support, enabling them to operate more efficiently and effectively. By investing in our Partners’ HR needs we are investing in their success and the continual growth of Fix Auto UK.”

Steve Foulger, Director of HR Services and Organisational Change for Connor, said: “We’re delighted to provide support and advice across the expanding Fix Auto community. We understand how difficult running a small business can be, and how inaccessible good advice and support can sometimes be. We pride ourselves on great customer service, giving clear and effective advice, and helping franchise owners and managers to do the right thing for their people, and their business.”

Caption: HR Expertise… Fix Auto UK Operations Director Mark Hutchins with Megan Byrne, HR Consultant for Connor, the HR Services Agency the network has teamed up with to provide an industry-leading support service for every Franchise Partner.
 

Notes to Editors:
· Fix Auto UK is part of a global franchised network of more than 925 bodyshops.
· Fix Auto UK carries out more than 150,000 body repairs per year for leading motor insurance companies, fleets, and retail customers.
· Fix Auto UK, Lyndale House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WL. Tel: 0116 3265401.
· Fix Auto UK’s Portfolio of wholly owned repair centres comprises Fix Auto Daventry, Fix Auto Colwyn Bay, Fix Auto Barnsley, Fix Auto Crawley, Fix Auto Paignton, Fix Auto Liverpool South, Fix Auto Castleford, Fix Auto Newport, Fix Auto Henley-on-Thames and Fix Auto Blackpool. The Network also holds a majority shares in Fix Auto Goole and Fix Auto Cheltenham.
Please Note: For further information please contact Mark Richards on 07774 861596. Email: mrichards@fixauto.co.uk