Fix Auto Stoke-on-Trent’s first priority is the safety of our customers and that’s why we’re able to keep you on the road with 100% approved parts from ŠKODA providing unparalleled quality and react as they should in the event of a second accident.
For every repair we do, each customer is given a Repair Authenticity Guarantee which states that approved, current repair methods and techniques were used to replace any parts to the right standard. Our technicians are qualified and assessed on a regular basis to ensure we meet ŠKODA standards. These repair methods are updated throughout their lifetime and the right ŠKODA approved tools & equipment are used to ensure the right repair, first time – this includes the Paint & Materials that have been tested at length for quality including anti-corrosion properties.
ŠKODA approved diagnostic equipment and software (ODIS) is used to diagnose faults prior to repair alongside ADAS Calibrations to ensure all safety systems are working correctly at the end of the repair. With every repair we complete road tests to fully ensure the vehicle is safe for you and your family.
Throughout the process we’ll keep you updated throughout the repair and provide a thorough handover to explain the work we have carried out. Upon competition, you will also get an opportunity to tell us how you think we did via a customer experience survey.
To read more head to:
Portland Road, Longton, Stoke-on-Trent
Owned and operated by M & M Vehicle Repairs Ltd (Longton). Registered number: 2143249. Registered office: Portland Road, Longton, Stoke-on-Trent, Staffordshire, ST3 1EW.