75.6% of the consumers said they would recommend FIX AUTO Chico to their friends and family.
When asked what they would say when they recommend, read what they told us:
View by Make:
Survey Completed
Shop Representative
Year
Make
Total Amount
LAUREN from I will never go back there and never recommend anyone to go there (Entered by customer via UpdatePlus)
Dec 17 2020 10:53PM
2018
Volkswagen
$ 1,383.03
AMBER from CHICO Sadly I will not be returning. I chose the shop because I have had other vehicles repaired there and was satisfied. This experience was just too much to overlook. (Entered by customer via UpdatePlus)
Dec 4 2020 8:31PM
2010
Honda
$ 3,454.92
PAUL Roger from The Service was the worst possible experience one would expect from a AAA shop. (Entered by customer via UpdatePlus)
Nov 16 2020 11:02PM
2010
Chrysler
$ 2,011.24
JUAN from Who ever I sent to Auto Fix I am sure they cars will on good hands. (Entered by customer via UpdatePlus)
Oct 4 2020 1:50AM
2000
Honda
$ 1,103.70
Jennifer from CHICO We had another shop or two in mind but we wanted to go with an esurance approved sightglass shop. This was a horrible experience and why we will choose not to use a recommended shop in the future just because it is supposed to be more convenient. It took longer and was done poorly though they claimed it was being inspected. (Entered by customer via UpdatePlus)
Sep 30 2020 7:48PM
2019
Subaru
$ 3,384.87
EILEEN from CHICO I recommend them regularly because of their outstanding service (Entered by customer via UpdatePlus)
Sep 28 2020 7:27PM
2013
Chevrolet
$ 1,826.05
ROGELIO from CHICO I' will. (Entered by customer via UpdatePlus)
Aug 27 2020 7:44PM
2009
Honda
$ 2,617.14
LT COL DEBORAH from RED BLUFF I would recommend staff the repairs and the shop to everyone I know (Entered by customer via UpdatePlus)
Aug 24 2020 11:22PM
2016
Toyota
$ 2,487.65
SUSAN from FOUNTAIN VALLEY Will report back to USAA as well. I have never encountered such a lack of customer service or quality control with any of USAA referral shop. Very disappointed. (Entered by customer via UpdatePlus)
Jun 25 2020 7:25PM
2006
Chrysler
$ 4,159.00
KIMBERLY from WILLOWS This is the 2nd time I have had repair work done at FixAuto as recommended by my insurance company. Both times my experience was positive on all counts. I would definitely go back again and highly recommend them to others. (Entered by customer via UpdatePlus)
Jun 1 2020 7:14PM
2004
Nissan
$ 2,059.38
GoogleMap
Address:
Fix Auto Chico
275 E. Park Avenue
Chico, California
95928
