FIX AUTO UK CREATES ITS OWN ENGINEERING DIVISION IN A MOVE TO FURTHER ELEVATE THE NETWORK’S CAPABILITIES
Fix Auto UK’s service offering and capabilities is being elevated with the creation of its own in-house engineering division.
In the network’s third major investment of 2018, the move further cements Fix Auto UK as the UK’s leading franchised accident repair operation.
Fix Auto UK also led the way for the industry earlier in the year, ahead of the new General Data Protection Regulations (GDPR), by forming its own dedicated compliance team to guide and support franchisees. That investment was followed by the formation of the Fix Auto Customer Service Centre to enhance the claims notification procedure and ensure a seamless service for clients, franchisees and insurance companies.
Ian Pugh of Fix Auto UK, said: “By implementing this initiative, we will continue to raise the overall performance of the network and be proactively working to reduce leakage and estimating friction, which should bring significant benefits for all parties.
“I am proud to say that, year on year, we have continually grown our capacity, capabilities and services. Creating the new division of engineering is a significant investment which I believe is vital in our goal to provide the best possible service for our franchisees, motorists and clients.”
Notes to Editors:
- Fix Auto UK is part of a global franchised network of more than 686 bodyshops.
- Fix Auto UK carries out more than 150,000 body repairs per year for leading motor insurance companies, fleets, and retail customers.
- Fix Auto UK, Lyndale House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WL. Tel: 01582 457778.
For further information please contact Mark Richards on 07774 861596.