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Fix Auto Dagenham continue their award-winning ways after being named Best Newcomer by Volvo Car UK at the company’s Annual High Achiever Awards Ceremony last week.

Shortly after collecting the award during a ceremony held at the Aviator Hotel in Farnborough, Commercial Director Paul Cunningham said: “Joining Volvo’s repair programme a year ago was our first step in achieving vehicle manufacturer approvals. Being named as Volvo’s Best Newcomer is a great achievement and is a result of the fantastic work by the entire team.”

“During the presentation the team at Volvo commented on how our success was down to the fact that we hit the ground running immediately when we joined the repair programme. In addition, they said we had delivered a class-winning customer experience and repair service level. To hear that from such a highly respected organisation is exceptional. I can’t thank the team at East London Volvo for their continued support which has ensured this success.”

Since receiving its official Volvo status, Fix Auto Dagenham has also gone on to secure Nissan’s official approval status.

The Volvo award takes the number of awards listed on Fix Auto Dagenham’s website to an impressive 36 since 2004. In 2018 alone, the repairer received four by being named British Bodyshop Awards’ Gallagher Basset Customer Service Award for the second successive year. Fix Auto Dagenham also achieved regional success by winning the Barking and Dagenham Business Awards Customer Service award as well as the Training and Development Award.  Paul was then named as the Business Person of the Year.   

Steve Plunkett, Volvo Cars’ Body and Paint Programme Development Manager said: “Fix Auto Dagenham is among the best Volvo Bodyshops in the country.

“The Best Newcomer category was introduced to recognise a bodyshop and their nominating retailer who were new to our Body and Paint programme during 2018. Fix Auto Dagenham were committed to the programme’s objectives straight away, they have embraced the programme from day one, making them a very worthy appointment and winner. We are delighted to have the team from Dagenham supporting us. Keep up the fantastic work that you are doing”.

Steve added: “Fix Auto Dagenham know just how important it is when it comes to working closely on a local level to help develop Volvo customer retention with their local retailer. Their close working relationship will remain a core programme value as we continue to positively move forward.”

Fix Auto UK’s Ian Pugh said: “Another year and another awards season is upon us. I’m extremely proud of the Fix Auto Dagenham team for their latest achievement. Owner Chris Oliver has created a fantastic team of passionate individuals who constantly strive to outperform and deliver the very best service. Congratulations to all of the team.”


Notes to Editors:

  • Fix Auto UK is part of a global franchised network of more than 713 bodyshops.
  • Fix Auto UK carries out more than 150,000 body repairs per year for leading motor insurance companies, fleets, and retail customers.
  • Fix Auto UK, Lyndale House, Harcourt Way, Meridian Business Park, Leicester, LE19 1WL. Tel: 0116 3265401.
  • Fix Auto Dagenham, 429-431 Rainham Road South, Dagenham, RM10 8XE. Tel: 0208 5926 111.

Please Note:
For further information please contact Mark Richards on 07774 861596.
Email: mrichards@fixauto.com