WOW My car looks great!!! Extremely happy with the service at this location. It was my first ICBC claim from a hit and run, I was nervous about it, but leaving my car with FixAuto East was the best decision. The process was very easy, with reception being polite and courteous. The estimater knew exactly what to do. Courtesy car wasn't available, but they happily got me a rental, and my car was finished earlier than expected. I'm very impressed with the cleaning of my car, inside and out, and the repairs from the hit and run. My car looks brand new!!! Thank you FixAuto!!!

Dropped my car off for a windshield replacement—pretty routine, right? Wrong. When I picked it up (at night, so I didn’t notice at first), they’d gone WAY beyond the basics. The next day, someone complimented how shiny my car looked (specifically said “I’ve never seen your car so clean!”), and my kids complimented me on my interior detail (‼️ a wash…sure, an interior detail… that wasn’t expected!). Fix Auto didn’t just fix my car; they created an experience I’m still telling others about days later 👏✨ Kudos to Mackenzie and her detail department for delivering an 11-star experience.

Had a really great experience and excellent customer service with Fix Auto Abbotsford East which worked on my Tesla. Considering my trust in Fix Auto West over the past few years we chose Fix Auto East and were not disappointed. Mckenzie and Elizabeth were both helpful and cleared any confusions I had. They updated me along the way and called as soon as it was finished. I had a concern about a minor issue and the estimator called a technician to fix it right away. The repair was well done and we could not even tell if the vehicle was in a collision. The vehicle was on charge when I came to pickup and it was all cleaned up. They also helped with a rental car issue that I had with ICBC when I was told by Enterprise that I had to pay out of pocket. I would highly recommend Fix Auto East for all your collision repairs as they have excellent customer service, respect for their customers, and are really knowledgeable. Elizabeth was really understanding and explained every detail on the repair on the vehicle and told us which part was replaced or fixed and the warranty process.

Everyone here was so kind, they went above and beyond in fixing my car and were all so patient. Shout out to Elizabeth who has the kindest heart!

I had great experiences with Fix Auto Abbotsford East for my Tesla windshield glass replacement. My first time with them started with Nicole's professional estimate and her personable and friendly communications. Then Kelly, technicians, everyone I met there was friendly. The repair jobs were done professionally. I got back my car just like brand new. They even did extra job, touch painted some scratches outside their work when I asked. Every time they gave me back my car clean inside out, with a technician greetings note, bottled water, paper floor mat, even better than my first purchase delivery. I totally trust Fix Auto and appreciate their work and highly recommend them.

I had great experiences with Fix Auto Abbotsford East. My first time with them started with Nicole's professional estimate and her personable and friendly communications. Then Kelly, technicians, everyone I met there was friendly. The repair jobs were done professionally. I got back my car just like brand new. They even did extra job, touch painted some scratches outside their work when I asked. Every time they gave me back my car clean inside out, with a technician greetings note, bottled water, paper floor mat, even better than my first purchase delivery. I totally trust Fix Auto and appreciate their work and highly recommend them.